Privacy Policy

Grasshopper is committed to protecting your privacy. This Privacy Policy applies to our website and other digital properties, as well as to any or all email communications, and governs our data collection, processing and usage practices. It also describes your choices regarding use of, access to and correction of of your personal information. By using the website or other Grasshopper digital properties, or by providing personal information through any of these properties, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described herein, you should not use these digital properties. 

This statement does not create an agreement between Grasshopper and users and, as such, does not create any legal rights for any party.

 

Periodic Policy Changes

Please note that Grasshopper periodically reviews its privacy practices (i.e. to track technology and/or legal changes), and that these practices are subject to change. To ensure continuing familiarity with the most current version of our privacy policy, please bookmark and periodically review this page.

 

Our Website

This is the official Website of The Grasshopper Company ("Grasshopper"), manufacturers of True ZeroTurn™ mowers and implements. It has been established for the use and benefit of Grasshopper's visitors and/or customers ("Visitors/Customers") and dealer network ("Dealers"). Grasshopper reserves the right to change the products and services described at any time.

 

Information Collection 

Grasshopper may require Visitor/Customer information, including name, address, telephone number, email address and other demographic information (collectively "Information") when Visitor/Customer submits a contact form to Grasshopper via the Internet.

Information is used specifically to enhance the Visitor/Customer experience by providing:

  • Contact information through which Grasshopper may follow-up with product or parts/service information, product demonstrations or quotes as requested.
  • Address information through which Grasshopper may match each Visitor/Customer to an Authorized Grasshopper Dealer, Distributor or representative in their area.
  • Application information through which Grasshopper may tailor its response to Visitor/Customer needs through an enhanced understanding of their equipment needs, applications and preferences.

Visitor/Customer Information is not shared or sold for use in marketing or solicitation outside the Grasshopper network of Dealers, Distributors and authorized representatives ("Affiliates").

Grasshopper reserves the right to share any and/or all visitor information with Grasshopper Affiliates. By submitting correspondence which requires Visitor/Customer Information, Visitor/Customer expressly agrees to allow Grasshopper to share any and/or all Information with its Affiliates as it deems appropriate to facilitate sales and/or service for the Visitor/Customer.

In addition, by submitting information on the website, the Visitor/Customer also agrees to “opt-in” to future email communications from the Grasshopper Company. The policies for our use of email are outlined in the “Email” section below.

 

Use of Cookies

Grasshopper utilizes cookies, which are small data files sent to the Visitor’s/Customer’s computer to help track visits, content interests and allow Grasshopper to enhance the user experience by better tailoring communications to their interests.

 

Information Collected by Others
This notice addresses only Grasshopper's website policy, and does not apply to sites that users access via links from our website. Grasshopper is not responsible for the information-collecting policies of other sites, for the practices employed by websites linked to or from our website, or for the information or content contained therein. Often, links to other websites are provided solely on the basis that they may contain useful information for our visitors. Users are advised to review the privacy policy of each website they visit.

 

Website Content

The information contained in this website is provided "as is" without warranty of any kind, either express or implied, including but not limited to, implied warranties of merchantability or fitness for a particular purpose. Grasshopper does not assume responsibility for errors or omissions in this website. Visitor/Customer should contact their local dealer for information and should not rely on any product-related information found on this site.

 

Email

Grasshopper often builds freestanding landing pages that people can visit to learn more about its products, promotional offers and other content we feel will be of value. On these pages, we often post forms to collect Visitor/Customer information to allow them to respond or inquire. By providing their personal information on these forms, Visitors/Customers are providing permission for response via email, as well as consenting to receive email communications regarding other products, promotional offers and content that may help meet their needs.

 

Information Collection 

Grasshopper may require Visitor/Customer information, including name, address, telephone number, email address and other demographic information (collectively "Information") when Visitor/Customer submits a contact form to Grasshopper via the Internet.

Information is used specifically to enhance the Visitor/Customer experience by providing:

  • Contact information through which Grasshopper may follow-up with product or parts/service information, product demonstrations or quotes as requested.
  • Address information through which Grasshopper may match each Visitor/Customer to an Authorized Grasshopper Dealer, Distributor or representative in their area.
  • Application information through which Grasshopper may tailor its response to Visitor/Customer needs through an enhanced understanding of their equipment needs, applications and preferences.

 

Use of Cookies

Grasshopper utilizes cookies, which are small data files sent to the Visitor’s/Customer’s computer to help track visits, content interests and allow Grasshopper to enhance the user experience by better tailoring communications to their interests.

Visitor/Customer Information is not shared or sold for use in marketing or solicitation outside the Grasshopper network of Dealers, Distributors and authorized representatives ("Affiliates").

Grasshopper reserves the right to share any and/or all visitor information with Grasshopper Affiliates. By submitting correspondence which requires Visitor/Customer Information, Visitor/Customer expressly agrees to allow Grasshopper to share any and/or all Information with its Affiliates as it deems appropriate to facilitate sales and/or service for the Visitor/Customer.

 

EU Citizens Notice

Per the European Union’s General Data Protection Regulation (GDPR), Grasshopper response forms will provide a means of establishing and tracking Lawful Basis of Processing. This includes Consent with Proper Notice — meaning that EU citizens will be provided with details as to the nature of future email communications and a mechanism through which they can provide an affirmative opt-in. It will also include:

  • Details on how Grasshopper will process and use their information.
  • Notice as to how they may modify their preferences or request removal from Grasshopper’s mailing list.
  • A mechanism allowing the Visitor/Customer to agree to the use of cookies, which are small data files sent to their computer to help track visits, content interests and allow Grasshopper to enhance the user experience by better tailoring communications to the interests of the individual.

EU Citizens may withdraw consent at any time by unsubscribing from specific types or all Grasshopper email communications using the Email Preferences or Unsubscribe links located at the bottom of any email communication. They may also request that all their personal data be deleted from Grasshopper’s database, or request access to a copy of all stored data in a machine-readable format, such as a .csv or .xls file, to verify Lawful Basis of Processing.

To request removal from our database, or to request a copy of the information we have on file, contact The Grasshopper Company, P.O. Box 637, Moundridge, KS 67107 by mail, or contact us via email at contact@grasshoppermower.com or by telephone at 620-345-8621.

 

Visitor/Customer Request Process 

Grasshopper respects Visitors’/Customers’ right to privacy and appreciates interest in our products. So that we may respond appropriately to your inquiries and questions, we often ask questions about equipment use and mowing applications. While we do use some answers to help determine demand for various products and gauge trends in demographics, no name or contact information is associated with these statistical uses.

When a Visitor/Customer requests product literature by mail, Grasshopper will respond with product information and the name and location of the visitor’s/customer's nearest Grasshopper dealer. Later, a follow-up card is sent to ensure Visitor's/Customer's questions were answered; and last, a copy of The Hopper, the Grasshopper owners report with stories of interesting people who benefit from using Grasshopper products. Grasshopper will inform the Visitor's/Customer's Dealer that the Visitor/Customer has contacted Grasshopper, so the Dealer can follow up locally.

When requesting other information or services via email, including but not limited to brochures, requests for quotes or product demonstrations, etc., we will send links to product information via email to the email address provided. We may also forward name and contact information to our affiliates to facilitate sales and/or service for the Visitor/Customer. Visitor/Customer agrees that by providing an email address to Grasshopper, he/she “opts-in” to receive future email messaging from Grasshopper related to products offers, lawn care tips, safety information, etc.

Note: Grasshopper will NOT send correspondence by mail or email if Visitor/Customer does not specifically request product information. When Visitor/Customer requests product literature, Grasshopper has Visitor's/Customer's permission to send information to the contact information disclosed.

 

Opting Out of Grasshopper Communications

The Visitor/Customer may opt out of specific or all Grasshopper email communications at any time. Each email contains both Email Preferences and Unsubscribe links in the email footer. Use of the Email Preferences link will allow adjustments to the types of email a Visitor/Customer agrees to receive, while the Unsubscribe link may be used to withdraw consent for all email communications.

 

Deletion of/Requests for Copies of Data Collected

We retain all Information that you provide as long as we consider it potentially useful in contacting you about Grasshopper products or services. However, upon request, we will delete all Visitor/Customer information, or provide a full record of any personal information on file.

To request removal from our database, or to request a copy of the information we have on file, contact The Grasshopper Company, P.O. Box 637, Moundridge, KS 67107 by mail, or contact us via email at contact@grasshoppermower.com or by telephone at 620-345-8621.

 

Company Email Communications

The following statement governs any email communication sent from Grasshopper and may be posted on this page in lieu of the bottom of the email message:

This electronic message transmission contains information from the Company that may be proprietary, confidential, and/or privileged. The information is intended only for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any unauthorized review, disclosure, copying, distribution, or use of the contents of this information is prohibited. If you have received this electronic transmission in error, please notify the sender immediately by replying to the address listed in the "From:" field and destroy all copies of the original message.